Refund policy

Return and Refund Policy

We want you to be satisfied with your purchase from KILIYA.

If a product arrives damaged or you experience a problem with your order, please contact us within 14 days of receiving your goods.

Please send us an email with your order number and a brief description of the problem. If necessary, we may request photos of the product.

Depending on the situation, we will offer a suitable solution, such as:

• Replacement
• Partial refund
• Full refund

Please note that returns are only possible after contacting our support team.

Contact:
kiliyashop@gmail.com